Support

Email support@raylight-voyagertracking.com for account access, package tracking, billing, settings, privacy, or help using the self-service data controls.

Please include the email address on your account and a short description of what happened. Do not send your password.

Invite or access help: ask for access or tell us if your invite/login is not working.

Package not updating: include the carrier, package nickname, and what looks stale or incorrect. Carrier updates can be delayed, so verify critical deliveries directly with the carrier.

Billing or account help: contact support if your plan looks wrong, you need cancellation help, or the billing portal is unavailable.

Signed-in users can download their data or delete their account from Settings > Account. Account deletion requires the current password and a clear confirmation.

Contact support if you cannot access those controls. Please do not include passwords or payment-card details in support emails.